AI & Agents
We design and ship agentic AI systems, retrieval-augmented knowledge platforms, and ML decisioning engines that go beyond a chat box - with evaluation harnesses, tracing, cost controls and human-in-the-loop oversight baked in.
Reference build
The intelligence layer for the Zero ecosystem. A production-grade workspace unifying conversation, automation, blockchain actions and fintech workflows.
Everything on this page is battle-tested in our own intelligence platform — the same architecture, evals and guardrails we deploy for you.
Streaming responses, tool calls, persistent memory and provider abstraction across OpenAI, Anthropic and self-hosted models.
Wallet balances, transaction queries and contract inspection through plain-English commands with full audit trail.
Banking, knowledge search, ledger ops — every tool has a strict schema, RBAC gate and structured audit log.
JWT auth, role-based permissions (free / premium / operator / admin), encrypted secrets and prompt guardrails.
Seven layers, each independently auditable. We'll happily walk a CISO, regulator or board through every box — and the SLOs we hold each one to.
Workspaces, chat surfaces, copilots and embedded agents. Streaming UX with cancelation, tool-call previews, citations on every answer.
Planner-executor loops, deterministic graphs for regulated paths, agent-to-agent handoffs with typed contracts.
Strictly-typed tools backed by your existing APIs. Schema validation, RBAC gates, dry-run mode and structured audit logs on every invocation.
Cheap-first cascade: small models for triage, frontier models for hard reasoning. Multi-provider failover with per-tenant budget caps.
Frontier (GPT-5, Claude 4.x, Gemini 2.x) and open-weights (Llama, Qwen, Mistral) — picked per task on quality × latency × cost.
Hybrid retrieval (BM25 + vectors + reranker), citation-enforced answers, episodic + semantic memory per tenant with TTL and right-to-erasure.
Trace every prompt, tool call and token. Golden-set evals on every PR, drift dashboards in production, LLM-as-judge with human spot-checks.
Every PR runs the golden dataset. Every release is gated on six axes. Every regression is a blocker — not a release-note footnote.
Answer claims grounded in retrieved sources. LLM-as-judge + human spot-checks.
Every claim has at least one verifiable citation, or refuses cleanly.
Schema-valid arguments, right tool chosen, idempotent on retries.
Time-to-first-token and total resolution time per intent class.
Jailbreak resistance, PII redaction, policy adherence per region.
Tokens × model price per successful task, trended per feature.
Production AI is a regulatory surface, not a demo. Here's the controls plane we wrap around every model we ship.
Your cloud, your tenancy, your KMS keys. Foundry, Bedrock, Vertex or air-gapped open-weights — never our servers.
Input/output classifiers for jailbreaks, PII, prompt injection and policy violations. Block, redact or log per route.
Risk-tier classification, data lineage, decision logging, right-to-explanation and human-in-the-loop on irreversible actions.
Per-tenant budget caps, semantic dedupe, prompt caching and a hard daily ceiling that trips before finance does.
Production traffic sampled into eval queues; we ship a weekly drift report with regressions ranked by user impact.
No single-vendor lock-in. Automatic spillover when a provider is down, rate-limited or violating your SLA.
We start with evals, ship a vertical slice, then harden it for scale. No big-bang launches; no demoware that dies on contact with users.
Map use-cases to risk tiers, build the golden dataset, agree the success metric. No code yet — just numbers.
One agent, one workflow, end-to-end through your stack with guardrails and observability wired from day one.
Red-team passes, load tests, SOC review, regulator walk-through. Ship the production runbook and on-call handbook.
New tools and intents added behind feature flags. Weekly drift report; monthly model bake-off; quarterly cost audit.
LLM agents with tools, memory & guardrails
We design and ship agentic systems that go beyond chat: tool-using agents, multi-agent workflows, retrieval pipelines, and human-in-the-loop oversight. Every system ships with an evaluation harness, prompt versioning, tracing, and cost controls.
Search, ground, cite - at enterprise scale
Retrieval-augmented systems with hybrid search, reranking, citations, and tight evaluation - built on Azure AI Search, pgvector, or your stack of choice.
Credit, risk & fraud models in production
Productionised ML for credit decisioning, risk scoring, and fraud - with explainability, fairness audits, and full MLOps lifecycle.
In-product copilots for your users & staff
Embedded copilots that live inside your product or back-office: aware of your data, your permissions, and the action you actually want to take next.
Realtime voice agents, vision & document AI
Realtime voice agents, vision pipelines and document understanding for contact centres, field ops, and regulated workflows.
Make AI quality measurable, every release
Golden datasets, LLM-as-judge harnesses, prompt versioning and production tracing - so you can ship AI changes with the same confidence as code changes.
The internal platform your AI teams need
Self-serve AI platforms: model gateway, prompt registry, eval CI, secrets & budgets - so every team in your org can ship safely without rebuilding the plumbing.
Smaller, cheaper, faster - your data, your model
When the frontier is too slow or too expensive: distil to a small open-weights model trained on your traffic, with eval gates and a safe fallback.
Audit-ready AI for regulated industries
EU AI Act readiness, prompt firewalls, red-teaming and decision logging for AI systems that have to stand up to a regulator, not just a demo.
4 production applications - each one fully built end-to-end. Click any to inspect every screen, flow and engineering decision.
Pick the shape that fits your stage. We'll tell you honestly if a different one would serve you better.
Pin down the problem, the constraints and the smallest thing worth building.
A defined deliverable, shipped to production with full handover.
Senior engineers integrate with your team and ship alongside you.
Five stops. No mystery. You always know what we're doing this week and what evidence we'll bring next week.
Goals, users, constraints, risks. We come back with a costed plan and a sharp scope.
Tech choices, data model, security & compliance. Decisions documented in ADRs.
Iterative sprints, weekly demos, every change behind tests and code review.
Staged rollout, telemetry, runbooks, on-call cover. We babysit the first two weeks.
Measure, learn, ship. Roadmap reviewed monthly against the metrics that matter.
Every chip below is in a production system somewhere. Size hints at how often it shows up across our ai work.
“Their eval harness caught three regressions before launch that our old vendor would have shipped to production. The agent now resolves 62% of tier‑1 tickets autonomously, with a clean audit trail for every decision.”
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